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Sebastopol, CA—Configure, adapt, and extend Microsoft Dynamics CRM 2011 guided by two of the leading implementation specialists in the field, Mike Snyder and Jim Steger. Whether you're an IT professional, a developer, or a power user, you'll get pragmatic, hands-on insights for customizing CRM in your organization with Working with Microsoft Dynamics® CRM 2011 (Microsoft Press, $49.99 USD).
"Readers should invest time to learn Microsoft Dynamics CRM as it's likely to become as ubiquitous as Microsoft Office within the business workplace," counsels Snyder (@miketsnyder). "Microsoft Dynamics CRM Online is now available in 40-plus countries in 41-plus languages, which is a huge exposure increase since it was only available in North America in the past!"
Discover how to:
- Set up and configure your system
- Plan and configure security settings and information access
- Easily customize form attributes, views, and relationships
- Create and deploy custom reports
- Use xRM to quickly create and efficiently manage line-of-business applications
- Automate business workflows
- Extend Microsoft Dynamics CRM with scripts and assemblies
For a review copy or more information please email gretchen@oreilly.com. Please include your delivery address and contact information.
Additional Resources
For more information about the book, including table of contents, author bios, and cover graphic, see: http://oreilly.com/catalog/0790145304612
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Working with Microsoft Dynamics? CRM 2011 Publisher: Microsoft Press By Mike Snyder, Jim Steger, Kristie Reid Print ISBN: 9780735648128 Ebook ISBN: 9780735649057 Pages: 624 (est.) Print Price: $49.99 Ebook Price: $39.99 order@oreilly.com 1-800-998-9938 1-707-827-7000 |
About Microsoft Press
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