Richard Cook and David Woods on anomaly response, when incidents begin, and their first impressions of DevOps
An interview with Richard Cook and David Woods of Ohio State University's SNAFUcatchers.
Penrose triangle (source: Wes Peck via Flickr)
O’Reilly’s Mac Slocum speaks with Richard Cook, physician, educator, and researcher, Ohio State University SNAFUcatchers, and David Woods, professor, Ohio State University SNAFUcatchers. They discuss:
Anomaly response: What is it and where is it most prevalent? (2:19)
Learn faster. Dig deeper. See farther.
How we can learn from incidents. (4:34)
Their inital impressions of DevOps. (5:43)
When an incident starts. (Answer: Earlier than you think.) (10:03)
Whether automation is good or bad. (17:38)
The people and projects they’re following. (21:36)
For more about incident management, DevOps, and complex systems, go to Velocity in Amsterdam, November 7-9.